“Stevenson Memorials (est. 1883) have been using CBS Solutions LTD for the past few years and have found that they constantly deliver solutions. They have the ability to understand a problem, which our two previous contractors did not. They keep to their deadlines, which are realistic, and always meet to discuss the project to make sure everyone is on the same page. Their pricing is very reasonable and we have saved thousands of pounds by automating various processes.

We have also used them for two associated national projects for BRAMM (The British Register of Memorial Masons) and CYA (Cemetery of the Year Awards) where they again have saved hours of administration, and actually allowed us to reduce the workforce, which otherwise would have meant the projects would have definitely collapsed. Stevenson Memorials cannot recommend Robert and Richard enough.”

“We are a medium sized powder coating business and for several years we have been at full capacity so we needed to find ways to become more efficient as we were reluctant to expand. We were also attracting customers whose jobs required specific coating systems, preparation, masking, packing, etc.

All this comes with more information and this needed to be recorded and directed to the correct depts. so they had all the information to complete the job correctly and on time. Customers were also demanding a quick turnaround yet we didn’t want to cut corners on quality and processes we use so efficiency became key.

To do this I looked at our production process. As it was all paper based it was a simple decision to look at computerising the production and scheduling system. Powder stock and job procedures followed. The system introduced enabled quick access to all these areas to be able to view, input and change the information. All depts. had direct access to the areas they needed too via a monitor with appropriate scheduling information on it.

It is proving invaluable to the business; we are more efficient, mistakes have reduced, we have traceability of jobs and customers appreciate our commitment and the investment made. The employees also feel they are playing more of a part of the company.

From conception to development, CBS understood all my needs and interpreted them extremely well to produce a simple, user friendly interface that caters for all the aspects of our business I asked for. Timescales were agreed and were always met. Meetings were held at agreed times to demonstrate the new programs before roll out and discuss the future requirements for each area of the system. Any gremlins found in the software are swiftly dealt with and any alterations to the program are discussed and implemented as I feedback our findings whilst using the system day to day.”

“My first contact with CBS was 5 years ago; they were recommended by the software house that had written our original software, but were withdrawing from that market sector. Their subsequent management of the transfer and development of the server based offering was beyond reproach.

We then converted to a Cloud based service with a supporting Sales Website; a complex task that was achieved whilst maintaining service to our clients. Throughout the years a steady flow of system support and improvements have been delivered without missing a heartbeat. They are, as we tell our clients, like our Cloud Service; always there and always on.”