“Technology is just as critical in small to medium sized enterprises or SME’s as for larger organisations. However many SME’s simply don’t have the time, resources or expertise to solve IT problems even though most rely heavily on IT for their day-to-day operations.”
Robert Tokeley • Director
The salary for a basic IT support employee can be beyond the reach of many smaller SME’s and the skills of IT staff are not necessarily needed on a full time basis. As a result, SME’s are often left to their own devices when tackling IT issues.
With innovations and new technologies, we can supply a much needed IT skill-set to SME’s in Manchester and the north-west of England using a combination of methods, including telephone support and consultancy, remote access, remote monitoring, off-site managed backup of your data and on-site visits.
We have invested in market leading technology which enables us to provide the help and support that you need, at a fraction of the cost of employing dedicated IT staff.
IT support for all of your employees, not just one!
Support & Consultancy
We provide general IT support and consultancy over the telephone and can also remotely and securely access your systems to help with troubleshooting and provide IT solutions.
Monitoring & Protection
We can monitor your computers and provide malware protection enabling us to keep a close eye on the health of your systems, often interceding on your behalf or making you aware of a problem before you even notice anything yourself.
Many serious IT support issues are based on data loss and result from such problems as faulty or stolen equipment, malicious electronic attacks and viruses, or even user errors. These can be heavily mitigated against with a managed backup plan for your most precious data. If and when a problem does strike, we can easily and remotely restore lost data from the monitored backup solution.
Do you have bespoke IT support requirements?
Our support service can be tailored to your needs and scaled based on your requirements. Contact us now to discuss how we can help.