Privacy Notice

1. Who we are and contact details

CBS Solutions LTD is a UK private limited company registered in England and Wales with a company registration number: 09114955.

We are committed to protecting your privacy and data. This means we adhere to all the relevant laws surrounding data protection, including the recent General Data Protection Regulation (GDPR) 2018.

Please contact us if you have any questions.

You can contact us by email at: ​
Call us on: 01282 455255
Or write to us at: CBS Solutions LTD, Lodge House, Lodge Square, Burnley, Lancs. BB11 1NW

If you need to contact us on a data privacy matter you can either contact us using the contact details above, or contact our data protection officer directly at:

If you wish to unsubscribe to any contact by email then please click on the provided unsubscribe links within the email correspondence, or email us using the email address you wish to unsubscribe with to:

2. What personal data we collect and process

Personal data we collect and process includes:

  • Contact names.
  • Contact details such as addresses, telephone numbers, email addresses, plus any other personal data you provide.
  • Analytics data such as IP addresses, geographical location, browser type and version, operating system, referral source, timing and length of visit, and page views of visitors to our websites.

We use a number of third party companies and services to process data on our behalf, for the purposes of payment processing, accounts, bank transactions, and other professional business services.

The legal basis for processing this information depends on how the information was obtained, and will be either; consent, legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

We use cookies on our sites to collect information. Click Manage consent to invoke our footer bar where you can view the cookies we use and to manage your settings.

3. Sharing your personal data with others

We may disclose your personal data with a number of third party companies and services for the purposes of financial transactions such as; payment processing, account management, bank transactions, as well as other professional business services.

We may disclose personal or service data to our suppliers or subcontractors identified at the point of order insofar as reasonably necessary in order to supply the products or services purchased.

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. Security

We will ensure that employees authorised to process personal data have committed to confidentiality.

We maintain a log of all sub-processors we use, as well as any data processing for each project that we undertake, and we ensure that any data processing we are asked to undertake remains in scope with the original request.

All systems which hold personal data encrypt that data in transit / during communication, and additionally some sensitive fields are encrypted at rest for additional security.

We do not transfer any personal data outside the EU.

We employ numerous database backup technologies depending on the needs of each project, for the purpose of restoring the databases in a timely manner in the event of a physical or technical incident.

5. Your rights

You have the following rights related to your personal data:

  • The right to access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to complain to a supervisory authority.
  • The right to withdraw consent.

If, at any time, you wish to exercise these rights, please contact us using the contact details above.

6. Amendments to this notice

We may change this privacy notice from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly. You should check this page occasionally to ensure you are happy with any changes.

Revised: 25th May 2018